Users/Visa applicants MUST note:

VFS Global’s role in processing visa applications is confined to the following:

Neither VFS Global nor IMMIGRATION shall be liable for any claim whatsoever including but not limited to for outcome of whatever visa result/decision may be by the IMMIGRATION or for refund of visa, service fees and applicable taxes etc. The visa fees, service fees and applicable taxes once paid are non -refundable in any event whatsoever. The applicant specifically agrees to the same.

While using the facility, users/visa applicants are urged not to engage or avail services of unauthorized persons, entities and touts. Applicants are also advised against divulging any personal and other information such as payment receipts, passport particulars and related details to any third or unknown persons.

The user/visa applicant shall be solely responsible for any such activities mentioned herein and for the resultant consequences that may arise therefrom and shall also be liable for the appropriate prosecutions and liabilities for the same.

Notwithstanding anything to the contrary, the user/visa applicant acknowledges that IMMIGRATION reserve the right to ask for further documents, information and material to assess an application and take a decision at their own discretion on the basis of such information / further information, material and documents submitted or furnished by the applicant.

The user/visa applicant further acknowledges that the applicant understands that the grant, duration, condition/s or refusal or the time taken to process an application and grant a Brazilian Visa are at the sole discretion of IMMIGRATION and their decision in this regard shall be final. In case of non-forwarding of the application due to incomplete documents or information or any delay in the process of visa application, no correspondence will be entertained from the user/visa applicant by the VFS Global and VFS Global shall not be responsible for the same nor shall refund any visa fees, service fees and/or applicable taxes once paid by the user/visa applicant. VFS Global shall not be liable to any user/visa applicant in any manner whatsoever.

In case of any refund due to the user / applicant if any, which shall be at the sole discretion of VFS Global or Immigration, in such an event the same would be done only via the mode of payment through which the payment was done by the user/visa applicant. The refund would not be allowed to be made on different account other than the account used by the user/applicant while applying for their visa. The refund amount would not include the service charges or any applicable taxes if charged by VFS Global/ Banks. User/Applicants explicitly agree to accept that these charges would be borne by them and are non-refundable in any circumstances whatsoever. Though the process of refund would be initiated, the actual credit to the applicant’s account will depend on the different payment / billing cycles of the debit / credit card companies / banks world over etc. and may be on many other reasons.

Further, VFS Global shall not be responsible in any manner whatsoever to any user/visa applicant/s for any Documents lost in transit by accident, theft, natural calamities (acts of God) or any other reason outside the control of, or not arising out of any willful act or default by VFS Global. VFS Global does not warrant or guarantee in manner the delivery of the Documents, material or information as a user/visa applicant may require, but will extend and provide services to the extent and to the points as notified and communicated to a user/visa applicant.

The applicant agrees and accepts that VFS GLOBAL neither controls IMMIGRATION nor does it control or operate the services provided by them. Hence, VFS GLOBAL will not be liable or responsible in any manner whatsoever for any loss or damage of user’s/applicant's documents not caused due to the negligence on the part of VFS Global.

The use of brazil.vfsevisa.com ('Site') is at the discretion of VFS Global and use by anyone may be restricted or terminated by VFS Global at any time. For efficient and faster processing of the visa applications, VFS Global has agreed to provide with online platform as a means of communication between IMMIGRATION and the visa applicant. Also, VFS Global ensures that the documents are as per the mandates provided by IMMIGRATION.

In no event and under no circumstances shall VFS Global and/or their representatives be liable for any direct, indirect, punitive, incidental, special or consequential damages or any other damages of whatsoever kind to anyone. Please read DISCLAIMER OF WARRANTY below.

Applicants should note that, the issuance of a visa or approval of a visa application does not in any way give the applicant an automatic right to enter Brazil. Entry into Brazil is at the sole discretion of the IMMIGRATION officer at various ports of entry who is a representative of Government of Brazil . In case of denial of visa or denial of entry into Brazil by the Government of Brazil/ IMMIGRATION, VFS Global shall in no way be liable to the applicant in any manner whatsoever. The visa must be accepted as offered and is non-transferable.

IMMIGRATION / VFS Global reserves the right to add, alter or vary these terms and conditions at any time without any notice or liability and all applicants availing this facility shall be bound by the same.

VFS Global shall not be liable if the visa expires before the applicant enters Brazil . It shall be the sole responsibility of the applicant to plan and ensure his/her journey/travel within the visa period.

By using the domain and sub-domains of the Site, the user agrees to the all the terms and conditions, including those available by hyperlink (the 'Agreement' or 'User Agreement') with VFS Global and the website/s of its affiliate/s, joint venture partner/s, agencies, subsidiaries and clients. Please note that you are dealing with VFS Global, its affiliate/s, joint venture partner/s, agencies, subsidiaries and clients and agree to be bound by the terms and conditions herein. The off line partners, franchisees, of VFS Global shall not be liable for any issues or disputes arising out of the use of this website by the user / applicant or delay or non-forwarding of the application or rejection of visa pursuant to the online application. If you have any questions, you may please Email us on [email protected]

Before you proceed to use the site, you must read and accept all terms and conditions in, and linked to, the Terms and Conditions, Disclaimer Policy and the Privacy Policy to be able to proceed further.

Do not use the Site if you cannot or are barred from entering into legally binding contracts or if you are under the age of 18 or are temporarily or indefinitely suspended or prohibited from or accessing or using this or the linked sites as may be applicable.

By accepting the Terms and Conditions, you agree that your use of VFS Global website and websites related and linked to VFS Global Website will be governed by all the terms and conditions, Disclaimer Policy and Privacy Policies posted on that website/s with such changes and modifications as may be made from time to time.

By choosing to apply for your Brazilian evisa on using the VFS global online application, user/ visa applicant acknowledges that they are allowing VFS to extract data from the mandatory documents using a third party solution, to be used to fill the online visa application form. VFS will only use the data extraction for the sole purpose of filling the online application form (as accurately as possible), in order to make it easier for user / visa applicant to complete their online application. User / visa applicant acknowledges that they are responsible for checking their complete application form to ensure the information is correct, before submitting the application. VFS Global is not liable if your application form has incorrect information.

While accessing or using brazil.vfsevisa.com (the 'Site'), you agree that you shall not:

Additionally, you agree not to:

In case of any unlawful, illegal or prohibited use, you shall be liable for action under applicable laws of the country including among others and as amended from time to time and shall also be liable for damages.

Without limiting other remedies, VFS Global at the advice or under the directions of IMMIGRATION or its clients limit, suspend, terminate temporarily or permanently, disable or prevent a user account or restrict or deny a user from making use of its service, prohibit access to its website/s, remove hosted content, and take technical and legal steps to keep user/s off the Site if VFS Global thinks that the user is or is attempting to resort to any kind of abnormal usage or abuse, creating problems or possible legal liabilities, or is not acting consistently with the normal usage.

VFS Global has taken necessary steps to implement and maintain security practices and procedures to protect User Information from unauthorized access, damage, use, modification, disclosure or impairment. VFS Global has in place suitable protection mechanism and guidelines for usage, retention and protection of User Information against unauthorized access, disclosure or abuse. However, VFS Global shall not be liable in any manner for any events that occur in spite of such steps, security practices, procedures, protection mechanisms and guidelines.

While VFS Global makes and strives to provide secure and continuous connectivity and internet access, VFS Global and IMMIGRATION shall not be responsible or liable to a user for any loss or consequential damage, including among other things, any loss of data obtained, Documents, time, or other information furnished or entered on the Site or the application forms which may, among other things, have occurred as a result of any events or acts leading to interruptions such as internet connectivity, transmission of signals, server breakdown, systems crashing, hacking, servicing and any other events or acts beyond the control of such parties.

User/visa applicant agrees not to hold VFS Global responsible in any manner whatsoever for other user actions or inactions, including but not limited to acts or things as a result of which there may be loss of connectivity, loss of data and/or loss of Documents or data furnished.

Further, while secure and continuous access to the website is sought to be provided, VFS Global does not guarantee continuous or secure access to operation of the Site, as the same may be interfered by numerous factors outside the control of VFS Global. Accordingly, to the extent legally permitted, VFS Global excludes all implied warranties, terms and conditions. VFS Global is not liable for any loss of money, time, goodwill, or reputation, or any special, indirect, or consequential loss or damages arising in any manner out of the user’s use of the Site.

The user agrees to indemnify and hold VFS Global and their officers, directors, agents, subsidiaries, clients, joint venture partners, associates, representatives and employees, harmless from any kind of claim/s, expense/s, loss/es, damages or demand/s, including but not limited to reasonable attorney’s fees, incurred or sustained by VFS Global and / or their officers, directors, agents, subsidiaries, clients, joint venture partners and employees arising out of the breach of these terms and conditions by the user and / or any act of omission or commission attributable to user / applicant (or) violation by the user / applicant of any law of any country or the rights of a third party.

Except as explicitly stated otherwise, all notices shall be served on VFS Global at: Unit No. 3205-3209, JBC 1 , Plot No.JLT-PH-1-G 2A, Jumeirah Lake Towers, Dubai, UAE and to the User/Applicant at the email address : [email protected] and/or address provided to VFS Global during the online registration process. VFS Global may issue any notice to the User/Applicant by email or to the address provided by them during the online registration process for visa submission. However, VFS Global shall not be liable in any manner whatsoever for any non receipt of the Notice if the address provided by User/Applicant during the online registration process is not correct, which User/Applicant agrees to.

A notice given to the User/ Applicant as stated above; must deemed to be received:

This Agreement shall be governed in all respects by the laws of UAE, The user agrees that any claim or dispute he/she may have against VFS Global including but not limited to those that may arise from the use of the Site or services provided by VFS Global must be resolved by a court of competent jurisdiction located in Dubai to the exclusion of all other courts.

VFS Global is located at Unit No. 3205-3209, JBC 1, Plot No.JLT-PH-1-G 2A, Jumeirah Lake Towers, Dubai, UAE. Services are offered by VFS Global to users residing within and outside nationalities as mentioned above, subject to the user’s acceptance of the jurisdictional terms and other terms and conditions, Disclaimer Policy & Privacy Policy.

If any provision of this Agreement is held to be invalid or unenforceable such provision shall be severed and the remaining provisions shall be valid and enforced. In its sole discretion, VFS Global may assign this Agreement to any of its affiliates, associates, third parties, subsidiaries and its group companies or whomsoever without reference to the user/visa applicant.

Headings are for reference purposes only and do not limit the scope or extent of such section. VFS Global’s failure to act with respect to a breach by a user / applicant or others does not imply that VFS Global waives its rights in any manner to act with respect to any breach, subsequent or similar breaches. VFS Global reserves the right to take action as it may decide, or as it may be advised /or directed.

IMMIGRATION may at any time amend this Agreement and VFS Global shall post the amended terms on the Site. Except as stated elsewhere, all amended terms shall automatically be effective as at the time of accessing the Site and using the services. This Agreement may not be otherwise amended except in writing signed by both VFS Global and the user / applicant. This Agreement sets forth the entire understanding and agreement between the user / applicant with VFS Global with respect to the subject matter hereof.